Guide to Accessing QNAP via Jump Desktop and Finder

This guide explains how to remotely access your QNAP NAS files using Jump Desktop and Apple Finder. Please note that you will need to log in at three different points during this process:

  1. Jump Desktop Login: To access the Jump Desktop Viewer and connect to the remote computer.

  2. Remote Computer Login: To log into the remote computer once connected via Jump Desktop.

  3. QNAP Login: To access the QNAP NAS through Qfinder Pro.

Step Action Details
1. Set Up Jump Desktop Connection (with Administrator) Contact a C2R Productions Administrator Reach out to a C2R Productions administrator to help set up and configure remote access on Jump Desktop.
Log in to Jump Desktop Online Go to https://jumpdesktop.com and sign in with your account credentials.
Enable Remote Access With the administrator's assistance, ensure the remote computer is set up and configured in your Jump Desktop account for remote access.
Verify Access Confirm the remote computer appears in your list of devices on the Jump Desktop website.
2. Download Jump Desktop Viewer Visit Jump Desktop Website On your computer, go to https://jumpdesktop.com and download Jump Desktop Viewer.
Install and Sign In Install the application on your computer, then open it and sign in with your Jump Desktop credentials.
3. Log into Remote Computer Connect to Remote Computer Select the remote computer from your device list in Jump Desktop Viewer and double-click to connect. Enter the remote login credentials if prompted.
4. Access QNAP on Remote Computer Open Qfinder Pro Launch Qfinder Pro on the remote computer.
Detect C2R-REMOTE-01 Qfinder Pro will scan the network for the NAS "C2R-REMOTE-01". Select C2R-REMOTE-01 from the list.
Log In to C2R-REMOTE-01 on QNAP NAS Click "Login" in Qfinder Pro, and enter your NAS username and password.
Access C2R-REMOTE-01 via Finder After logging in, the NAS shared folders will appear in Finder under
Locations for easy file navigation.

If you encounter any issues or need clarification, you can watch the step-by-step video tutorial or contact your C2R Productions administrator for personalized help. Let me know if there’s anything else you need!